Privacy Policy
This Privacy Policy explains how QUANTAIRA collects, uses, shares and protects personal information when you use the Platform. QUANTAIRA’s current primary markets are the United States, Canada and the United Kingdom. Privacy rights and obligations may differ depending on where you live.
This Policy is intended to provide a clear baseline consistent with generally applicable privacy principles, including applicable U.S. privacy laws, Canadian privacy requirements and the UK GDPR/Data Protection Act 2018 where they apply.
1. Information We Collect
Depending on how you use the Platform, we may collect:
- identity and contact information, such as name, email address, telephone number and country;
- account and profile information, preferences and authentication-related information;
- information received through integrations or from service providers where you authorize or expect that sharing;
- transaction, account or activity information to the extent made available to QUANTAIRA in connection with Platform functionality;
- communications, support requests, feedback and other information you provide to us;
- device and technical information, such as IP address, browser, operating system, device identifiers and security logs;
- usage information about how you interact with the Platform; and
- cookie, analytics and similar technology information.
2. How We Collect Information
We collect information directly from you, automatically when you use the Platform, and from service providers or business partners where permitted by law and relevant to the services you request.
3. How We Use Personal Information
We may use personal information to:
- provide, operate and improve the Platform;
- create and administer accounts and integrations;
- authenticate users and maintain security;
- provide support and communicate about the services;
- detect, prevent and investigate fraud, misuse and security incidents;
- comply with legal, regulatory and contractual obligations;
- analyze Platform performance and improve user experience;
- send marketing communications where permitted and subject to your choices; and
- establish, exercise or defend legal rights.
4. Legal Bases for Processing Personal Information
Where applicable data-protection law requires a lawful basis for processing personal information, we process personal information only where we have an appropriate legal basis. Depending on the activity and applicable law, this may include:
- Performance of a contract: Where processing is necessary to provide the Platform or services you request.
- Legal obligations: Where processing is necessary to comply with applicable legal or regulatory requirements.
- Legitimate interests: Where processing is necessary for our legitimate interests or those of another party, provided those interests are not overridden by your rights and freedoms.
- Consent: Where you have provided consent for a specific purpose, including where consent is required for certain cookies or marketing activities.
Where we rely on consent, you may withdraw it at any time, without affecting the lawfulness of processing carried out before withdrawal.
5. How We Share Information
We may share personal information with service providers and business partners that help us operate the Platform, provide integrations, host or secure systems, process communications, perform analytics, support customers, verify identity or comply with legal requirements.
We may also disclose information to professional advisers, regulators, law-enforcement authorities or other parties where required or permitted by law; in connection with a merger, financing, reorganization, sale or similar corporate transaction; or when you direct or authorize us to do so.
QUANTAIRA does not sell your personal information. We do not share your personal information with third parties for their own independent marketing purposes without your consent.
We may share personal information with trusted service providers and business partners where necessary to operate the Platform, provide services you request, comply with legal obligations, or for other purposes described in this Privacy Policy. Any such sharing will be subject to applicable privacy and data-protection laws.
6. Cookies and Similar Technologies
The Platform may use cookies and similar technologies to operate the service, remember preferences, understand usage, and improve performance. Cookies are small files or similar technologies that may be stored on your device when you visit a website.
We may use strictly necessary cookies that are required for the Platform to function, as well as other cookies for analytics or similar purposes where permitted by applicable law.
You can manage or delete cookies through your browser settings. Most browsers allow you to block cookies, delete existing cookies, or receive notifications when cookies are being used. Please note that disabling certain cookies may affect the functionality of the Platform.
7. International Data Transfers
QUANTAIRA and its service providers may process personal information in countries other than the country where you live. Where applicable law requires safeguards for an international transfer, we will use an appropriate lawful mechanism, which may include adequacy regulations, contractual safeguards or another permitted transfer mechanism.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including to provide the Platform, meet legal or regulatory obligations, resolve disputes, enforce agreements and maintain appropriate business and security records. Retention periods may vary depending on the type of information and applicable requirements.
9. Security
We use reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure. No system or method of transmission is completely secure, and we cannot guarantee absolute security.
10. Your Privacy Rights
Depending on where you live and the law that applies, you may have rights concerning your personal information. These may include rights to:
- request access to personal information we hold about you;
- request correction of inaccurate or incomplete information;
- request deletion of information in certain circumstances;
- request restriction of processing or object to certain processing;
- receive certain information in a portable format;
- withdraw consent where processing is based on consent;
- opt out of certain marketing or, where applicable, targeted advertising or data sharing; and
- complain to an applicable privacy or data-protection authority.
These rights are subject to legal conditions, exceptions and verification requirements. We will respond to valid requests in accordance with applicable law.
11. Automated Decision-Making
Automated trading technology may operate automatically in connection with third-party trading services. That trading activity is distinct from QUANTAIRA using personal information to make solely automated decisions about an individual that produce legal or similarly significant effects.
12. Marketing
When applicable, you may opt out of promotional emails by using the unsubscribe mechanism in the message or contacting us. We may continue to send non-promotional service, security or legal communications where appropriate.
13. Children
The Platform is not intended for persons under 18, and we do not knowingly seek to collect personal information from children through the Platform.
14. Third-Party Services
Third-party services accessible through the Platform may collect and process information under their own privacy notices. We encourage you to review those notices. QUANTAIRA is not responsible for independent third parties’ privacy practices.
15. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will be posted on the Platform with an updated date.
16. Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, wish to exercise your rights under applicable data-protection laws, or would like to submit a privacy-related request or complaint, you may contact us at: [PRIVACY EMAIL – TO BE PROVIDED]